Privacy Policy

When you contact us or submit a Puja booking request, we may collect information you choose to provide, such as your name, phone number, email address, devotee and family member names, Gotra, birth details, preferred date and time, Sankalp and any message or special request.

We may also receive basic technical information needed to operate and protect the website, such as browser, device, log and network information. This website does not currently collect online payment details.

We use the information you provide to respond to enquiries, review and follow up on booking requests, coordinate requested rituals or consultations, communicate service updates, maintain website security, and meet legal obligations.

We do not sell your personal information. We share it only with service providers who help us operate the website or respond to your request, where required by law, or with your direction or consent. Such providers are expected to protect information they handle for us.

Some details you provide, such as Gotra, date, time and place of birth, or family names, may be personal or sensitive in context. Please share only the information needed for your request. We use these details to understand and coordinate the service you asked about.

The website or its hosting and security services may use essential cookies or similar technologies to make the site function and protect it. Browser settings may allow you to manage cookies, though some site features may not work correctly if essential cookies are blocked.

We use reasonable safeguards intended to protect information. No internet transmission or storage system can be guaranteed completely secure. We retain information for as long as reasonably needed to respond to you, provide requested services, maintain records and meet applicable legal requirements, after which it is deleted or de-identified where appropriate.

You may contact us to ask about, correct or request deletion of personal information you have provided, subject to information we must retain for legal, security or operational reasons. We may need to verify your identity before acting on a request.

This website is intended for people who can make their own service enquiries. A parent or guardian should provide information about a child where it is needed for a family Puja request.

We may update this policy as our practices or legal requirements change. The current version and its update date will be published on this page.

For privacy questions or requests, email info@shaktiniketan.com or call +91 79920 34500. You can also visit our Contact page.